5

Thank you, Sam for leaving us a 5 star review. We look forward to servicing your Mercedes in the future.

- Elite Auto Repair
5

Great customer service and very knowledgeable.

Thank you, Lisa for leaving us the great feedback. We look forward to servicing your Volvo in the future.

- Elite Auto Repair
5

I've been bringing my cars there for almost 30 years now. 3 Toyota's and now a Lexus. The service just keeps getting better and better. Congratulations to Jim on building his business to this extent. It is the one that I will always recommend to friends and family. Ruth, Mike and Carly are knowledgeable, courteous and go above and beyond to satisfy my vehicles' needs.....and always have it ready when expected. I miss Ruth being in the "driver's seat" but Carly and Mike are a great team (and take a nice picture, btw).

Thank you, James for the heartfelt words. I will be sure to share your great review with the whole Elite Team. We look forward to servicing your Lexus and Highlander in the future.

- Elite Auto Repair
5

Awesome job by the Elite Team....appreciate the key assistance as well!

Thank you, Dana for the great feedback. We look forward to servicing your GMC, Toyota and Lexus in the future.

- Elite Auto Repair
5

Great people and the service is fantastic! They’ll explain everything to you and have no issues with answering any questions you may have.

Thank you, Dennis for leaving us the great feedback. We look forward to servicing your Land Rover in the future.

- Elite Auto Repair
5

I brought my Genesis to Elite because I had a problem that no one seemed able to solve. First, I have never received such a detailed report on what was wrong with my car. Second, they figured it out and solved my problem! Fantastic service!! I highly recommend Elite!

Thank you so much, Paul for the great feedback. We're pleased that we could help you figure out the problem. We look forward to servicing your Genesis in the future

- Elite Auto Repair
5

Awesome service

Thank you, Gregory for leaving us a 5 star review. We look forward to servicing your Fleet of beautiful cars.

- Elite Auto Repair
5

The Team @ Elite Auto mirrors their Company’s name. They truly are ELITE. The care and their attention to detail has proved to be the single best car repair experience I’ve ever had ....and trust me - I hate car repairs !! And I’m full of negative reviews where warranted. Their full diagnostics was worth the price - I now know “for real” what’s up with my car - front to back / left to right. They were spot on as to what was needed with no heavy handed or inflated “you really need this” chaos. These guys and women are straight forward - transparent - have superior levels of communication and the place is spotless. The service floors actually shine !! I got to meet the manager and most members of their service team. Each and everyone was spontaneous in making me feel like a valued customer. And this is why you’ll know this is a real review. I had to take my car somewhere because my 35 year guy couldn’t do this certain repair. They nailed it and at a very acceptable price point. Thank you Elite Auto !!

WOW, thank you so much for your heartfelt words about your recent experience at Elite. Michael, we pride ourselves in having the best team culture and work ethics to be the best and have satisfied clients such as yourself! I will be sure to share your great review with the whole Elite Team. We look forward to servicing your Audi in the future. Kate~

- Elite Auto Repair
5

What I'm about to say is undoubtedly going to be viewed as exaggeration or hyperbole, and while there is little I can do to combat this I must really hammer home that this is nothing but the honest truth; this business is the pinnacle of exceptional customer service. I simply cannot overstate that single fact. These people are the standard by which all my future customer service will be judged. Apart from being friendly, as one would expect in a customer service representative, the several staff I dealt with treated me as though I was a close family friend. They were personable, considerate, [fill in any other word for extremely friendly and easy to talk to] to a degree I simply have never experienced in my life. I say that 100% honestly. They took genuine interest in me and made a point to strike up conversation about things other than business in an extremely pleasant way (sometimes people trying to hard to do this can be abrasive but these folks were not at all). If I had to limit my review to a single point it would be their customer service as saying "they go above-and-beyond" would be a flagrant understatement. While the customer service alone is enough to warrant returning here for future maintenance, what locked me in as a customer-for-life was thier honesty. I'm sure most people think about how much you can trust ANY mechanic since the industry itself has the cliche stereotype of being shady. I'm no different here, and since I know next to nothing about automotove maintenance, I am always worried about getting ripped off. I was referred here by a person I trust and because of that I had a bit more trust for Elite. I explained to Mike, my Elite salesperson, that I know NOTHING about cars and to just do what they believe is needed and ring me up. In effect, I gave them a blank check (figuratively not literally) for what I expected to cost between $1000 and $2000. They gave me an initial estimate of $1182 and change. I "ok'd" the cost and they got to work. It took them 24hrs to complete the job so I was able to drop it off Monday and pick it up the next day. Not only was that a much faster turn around than I would have ever guessed for the extent of the repairs & maintenance they were doing, but when they called me to let me know it was ready for pick up, I was greeted with some great news; the cost came in under budget and the final cost was $925. They saved me ~$250. Just to reiterate; they knew for a fact I know nothing about cars. They knew for a fact I was willing to pay up to $2000 for the repairs/maintenance without question or hesitation. They could have charged me the full 2k and I would have thanked them and walked out with a smile on my face... Knowing all of these thing, they were still completely 100% open and honest and charged me what the accurate cost should have been. They have proven to me that they are trustworthy which is, in my opinion, the single greatest attribute a company can strive for. For all of these reasons (and a few more that I've excluded from this review to avoid writing an essay) Elite Auto Repair is the only mechanic I will ever go to. It's the only mechanic I will ever recommend to others moving forward. I simply can not emphasize enough how grateful I am to this company, as well as grateful to my friend for recommending them which led to me interacting with this wonderful company. If I could give more stars I would.

WOW, thank you so much, Stephen for the heartfelt words about your recent visit to Elite. It pleases us that you're completely satisfied and that we have earned your complete trust servicing your Prius. We appreciate you taking the time to write this fabulous review and 5 stars plus! Clients such as you are why we LOVE what WE do! I will be sure to share your review with the entire Elite Team! We look forward to servicing your Prius in the future.

- Elite Auto Repair
5

Well, first everyone was very nice. The Co. was very caring. I found the place immaculate, everyone cared about my car. The work done was superior In particular, I found the service manager Ben to be one of nicest persons I have ever met. He combines a vast amount of foreign auto car experience with the proper amount of customer care! . I highly recommend this establishment to all in need of professional work. Signed Slk Esq.

Thank you, Steven for leaving the great feedback! We will be sure to share your fabulous review with Ben and the whole Elite Team. We look forward to seeing you in the future.

- Elite Auto Repair
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