Meet Our Team
"A team is a group of people who go out of their way to make each other look good." Bob Ferrell

Jim Paiva - Owner
- 23 years with Elite
- Oversees operations
- Marketing
- Education Administrator
- Member of SMART Group (Business Improvement Group) since 2016
- Member of CityBiz BNI since 2017
- Hobbies: Hunting, boating & kayaking
Kate Paiva - Owner
- 23 years with Elite
- Business Administrator
- Accounts Receivable/Payables
- Website Administrator
- Marketing/Advertising
- client promotions
- Hobbies: Spending time with family and friends, taking care of grandbaby, riding motorcycle, running and working out, gardening, attending live music venues.
Carly - Service Advisor - Future Owner in Training
- 12 years with Elite
- 2014 Exeter West Greenwich High School Graduate
- CCRI Graduate – 2016
- Featured in a video Podcast on Carm Capriotto’s, “Female Succession – Our Future Female Shop Owners“
- 2019 Graduate of Service Advisor Mastery Program
- Member of SMART Group (Business Improvement Group) since 2016
- Hobbies: Spending time with her family and friends, traveling, line dancing, concerts, working out and ATV riding
Mike - Service Advisor
- 2 years with Elite
- Service and parts director at Toyota for 15 years
- Started Auto Career in 1990
- Toyota, Porsche, BMW, Audi, VW, Honda, Maserati trained
- Rhode Island College Grad
- Hobbies : Playing guitar, reading non-fictional, spending time with my beautiful wife and son
Ben - Service Advisor
- 6 year’s of experience as a Service Advisor
- Completed Service Mastery Program at The Institute of Automotive Business Excellence
- Completed the Service Advisor Academy at the Worldpac Training Institute
- Hobbies: Driving Land Rovers thru the woods and computer gaming.
Kody - Master Technician
- ASE Master Certified Technician
- BMW Master Certified
- Completed the BMW Service Technician Education Program
- Hobbies: Snowmobiling, motorcycle riding and racing
Nate – Shop Foreman
- 2 years with Elite
- 2012 Graduate of New England Tech Automotive
- ASE Master Certified Technician
- 2021 - Participating in a year long Shop Foreman Mastermind Group
- 6 Years of Technician experience working on European and Japanese Makes
- Hobbies: Enjoy welding and riding my dirt bike.
Brianna - Shop Coordinator and Parts Manager
- 2 years with Elite
- Technician Dispatcher
- Technician Assistant
- Parts Receiver/Manager
- Keep things running smooth and on time
- Hobbies: Playing softball and working out, playing with my dog, Willow
Anthony - Client Service
- 1 year of service
- Pick up parts
- Pick up and drop off clients to home or work
- Maintains the cleanliness of client waiting room
- Hobbies: Enjoy spending time with my wife and family
Holly - Client Cuddler
- 6 years with Elite
- Free cuddling
- Holly will make you smile :)
- Hobbies: Going to work and cuddling with the clients