Meet Our Team
"A team is a group of people who go out of their way to make each other look good." Bob Ferrell
Jim Paiva - Owner
- 19 years with Elite
- 27 years Lexus experience
- 33 years Toyota experience
- 12 years European car experience
- Completed 8 hour Hybrid training course
- Completed Worldpac Porsche Engine Management II class
- Member of SMART Group (Business Improvement Group) since 2016
- Member of CityBiz BNI since 2017
Katie Paiva - Owner
- 19 years with Elite
- Business Administrator
- Accounts Receivable/Payables
- Website Administrator
- Marketing/Advertising
- Customer promotions
Carly - Owners' Daughter - Office Assistant
- 8 years with Elite
- 2014 Exeter West Greenwich High School Graduate
- CCRI Graduate – 2016
- Member of SMART Group (Business Improvement Group) since 2016
- Track new customers, Assist in Marketing tasks and filing
- Assist with Accounts payable/receivables
- Maintain cleanliness of reception area
- Pick up parts
- Drive customers to work
Ruth - Service Manager
- 17 years with Elite
- Started her Service Manager career in 1974
- Cadillac, BMW, Audi, and Toyota Trained
- AAA - Women and their cars course
- Attended night school specializing in auto technician
Dan - ASE Master Certified/Shop Foreman
- 13 years with Elite
- ASE Master Certified Technician
- ASE L1 Certified Technician
- Hybrid Specialist
- Porsche Specialist
- Intensive BMW Training
Dara – ASE Master Certified Technician
- 2 years with Elite
- ASE Master Certified Technician
- 2016 Graduate of New England Tech in Automotive Technology
- B.A. Azad University of Saveh, Iran in Power Electrical Engineering
- Skills - Auto brakes, suspension and steering, automotive engine theory
- Automotive fuel and ignition system.
Joe - Customer Service
- 2 years with Elite
- Pick up parts
- Assist technicians
- Pick up and drop off customers to home or work
- Maintain cleanliness in the shop and reception area
Holly - Customer Cuddler
- 3 years with Elite
- Free cuddling
- Holly will make you smile :)