Meet Our Team

"A team is a group of people who go out of their way to make each other look good." Bob Ferrell


Jim Paiva - Owner | Elite Auto Repair

Jim Paiva - Owner

  • 23 years with Elite
  • Oversees operations
  • Marketing
  • Education Administrator
  • Member of SMART Group (Business Improvement Group) since 2016
  • Member of CityBiz BNI since 2017
  • Hobbies: Hunting, boating & kayaking

Katie Paiva - Owner | Elite Auto Repair

Kate Paiva - Owner

  • 23 years with Elite
  • Business Administrator
  • Accounts Receivable/Payables
  • Website Administrator
  • Marketing/Advertising
  • client promotions
  • Hobbies: Spending time with family and friends, taking care of grandbaby, riding motorcycle, running and working out, gardening, attending live music venues.

Carly - Owners' Daughter - Office Assistant | Elite Auto Repair

Carly - Service Advisor - Future Owner in Training

  • 12 years with Elite
  • 2014 Exeter West Greenwich High School Graduate
  • CCRI Graduate – 2016
  • Featured in a video Podcast on Carm Capriotto’s, “Female Succession – Our Future Female Shop Owners“
  • 2019 Graduate of Service Advisor Mastery Program
  • Member of SMART Group (Business Improvement Group) since 2016
  • Hobbies: Spending time with her family and friends, traveling, line dancing, concerts, working out and ATV riding


Mike - Service Advisor

  • 2 years with Elite
  • Service and parts director at Toyota for 15 years
  • Started Auto Career in 1990
  • Toyota, Porsche, BMW, Audi, VW, Honda, Maserati trained
  • Rhode Island College Grad
  • Hobbies :  Playing guitar, reading non-fictional, spending time with my beautiful wife and son


Ben - Service Advisor

  • 6 year’s of experience as a Service Advisor
  • Completed Service Mastery Program at The Institute of Automotive Business Excellence
  • Completed the Service Advisor Academy at the Worldpac Training Institute
  • Hobbies: Driving Land Rovers thru the woods and computer gaming.


Kody - Master Technician

  • ASE Master Certified Technician
  • BMW Master Certified
  • Completed the BMW Service Technician Education Program
  • Hobbies: Snowmobiling, motorcycle riding and racing

Nate - ASE Master Certified Technician | Elite Auto Repair

Nate – Shop Foreman

  • 2 years with Elite
  • 2012 Graduate of New England Tech Automotive
  • ASE Master Certified Technician
  • 2021 - Participating in a year long Shop Foreman Mastermind Group 
  • 6 Years of Technician experience working on European and Japanese Makes
  • Hobbies: Enjoy welding and riding my dirt bike.

Brianna - client Service | Elite Auto Repair

Brianna - Shop Coordinator and Parts Manager

  • 2 years with Elite
  • Technician Dispatcher
  • Technician Assistant
  • Parts Receiver/Manager
  • Keep things running smooth and on time
  • Hobbies: Playing softball and working out, playing with my dog, Willow

Anthony - client Service | Elite Auto Repair

Anthony - Client Service

  • 1 year of service
  • Pick up parts
  • Pick up and drop off clients to home or work
  • Maintains the cleanliness of client waiting room
  • Hobbies: Enjoy spending time with my wife and family

Holly - client Cuddler | Elite Auto Repair

Holly - Client Cuddler

  • 6 years with Elite
  • Free cuddling
  • Holly will make you smile :)
  • Hobbies: Going to work and cuddling with the clients
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