I highly recommend Elite Auto Repair, especially if you’re dealing with a difficult issue that other shops haven’t been able to figure out. My 2015 Toyota Highlander had a check engine light with code P0500. The Toyota dealership told me I needed a complete transmission replacement and quoted me about $9,700, saying the issue involved an input/output speed sensor that they would not replace separately. I took the vehicle to a transmission shop, where they replaced the sensor, but the same problem remained. After that, I brought it to a shop that specializes in electrical issues. They kept the vehicle for about two weeks and still could not pinpoint the exact problem. My experience with Elite Auto Repair was completely different. Their communication was excellent from the beginning. They kept me updated throughout the entire process, explained what they were checking, and made sure I understood what was going on with the vehicle. Within about a week, they found and repaired the actual problem: an electrical short involving the instrument cluster and its communication with the transmission. They even provided a video showing the work they performed. What really stood out to me is that replacing the transmission, as the dealership recommended, would not have fixed the actual issue. I also really appreciated their shuttle service. Not having a ride back to the shop could have been a hassle, but they were able to pick me up and bring me to the shop so I could get my vehicle. After nearly three months of going back and forth between different shops, along with spending around $3,500 on a rental vehicle during the process, I only wish I had found Elite Auto Repair sooner. They were the shop that finally took the time to properly diagnose the problem and fix it correctly. Finding a repair shop you can trust is not easy, especially when you’re dealing with a complicated issue. Based on my experience, Elite Auto Repair has earned my trust. Their knowledge, communication, and customer service made a frustrating situation much easier. I would absolutely recommend them to anyone looking for a shop that will take the time to find the real problem and get the job done right.
WOW,WOW what an incredible story ,thank you for taking the time to write such a detailed and positive review, Mossaab! We are thrilled to hear about your experience at Elite Auto Repair. It's great to know that our communication, diagnostic skills, and customer service exceeded your expectations. We appreciate your recommendation and look forward to helping you with any future automotive needs.
- Elite Auto Repair