Warwick Auto Repair

Thank you for taking the time to write such a glowing review, Sam! Here at our shop, we strive to provide the highest level of service possible. We're thrilled to hear about your positive experience and we appreciate your recommendation. It means the world to us!

Thank you for the fantastic 5-star review, Sam! We're thrilled to hear that you had such a positive experience with our team. Providing thorough and knowledgeable service is always our top priority, and we're glad that our professionalism and great communication stood out to you. We look forward to servicing your Volkswagen in the future.

Michael, thank you for the fantastic review! We are thrilled to hear about your positive experience with our team. It is truly rewarding to know that our dedication to customer satisfaction and expert car care is recognized. We will make sure to pass on your kind words to Nate, Carlo, Sam, and Mike, as they will be delighted to hear about your appreciation. Thank you for choosing ELITE, and we look forward to serving you again!

Thank you so much for your kind words, Dana! We truly appreciate your loyalty and are thrilled to hear about your positive experiences at Elite. It's always our goal to provide transparent and honest service to our customers. We're here for you whenever you need us, whether it's for repairs or advice. Thanks again for choosing us as your go-to mechanics, and we look forward to serving you for years to come!

Dana, thank you for sharing your experience with us. We're thrilled to know that our transparency and thoroughness have made a lasting impression. Our goal is always to build long-term relationships with our customers. Your kind words mean the world to us!

Thank you for the glowing review, Eduardo! We're thrilled to hear that our customer service stood out during your visit. Our team takes pride in providing attentive and personalized care to each customer. We appreciate your recommendation and look forward to serving you again in the future!

Thank you Justin for the great review! We are glad to hear that you had an excellent experience with us and that the issue with your car was resolved. We look forward to seeing you and servicing your Volkswagen in the future!

Thank you, Brent, for the positive feedback! We're thrilled to hear that our crew impressed you with their excellent work. We'll make sure to pass along your kind words to them. We look forward to providing you with more top-notch service on your Jeep and Honda in the future!

Thank you for taking the time to share your feedback, Susan. Regarding the control panel replacement, this can be a complex repair. A portion of the original estimate included programming that we were not certain would be required. That should have been clearly communicated during the initial discussion, and I sincerely apologize if that was not explained thoroughly. We appreciate you pointing this out, and we will be improving how we communicate these details moving forward. For transparency, remote programming is $300, and the part itself must be sourced directly from Porsche, which contributes to the overall cost. In reference to the brake fluid flush, you are correct that the fluid appeared clear. However, brake fluid service is not based on appearance alone. Brake fluid is hygroscopic, meaning it absorbs moisture over time. Our testing showed a moisture content of 4%, which is at the upper limit of the tester and indicates the fluid is due for replacement to maintain proper braking performance and safety. For the tire repair, our $55 service includes dismounting the tire and performing an internal patch. This method allows us to inspect the inside of the tire for any additional damage and provides a more reliable, long-term repair. External plugs are considered a temporary solution and are not something we offer due to safety and liability concerns. Regarding the diagnostic and shop fees, you are absolutely right. These should have been clearly disclosed upfront, and I apologize that this was not the case. We are addressing this internally to ensure better communication with all future clients. We truly value your feedback and the opportunity to improve. If you would like to discuss this further, please feel free to contact us at 401-736-8942 and ask for Sam Paiva. I would be happy to speak with you directly.

Thank you, Margarita, for choosing Elite Auto! We're thrilled to hear that our service exceeded your expectations. Your kind words mean a lot to us. If there's ever anything else we can help you with, please don't hesitate to reach out.