I moved to the Providence area in summer of 2012. Took me a little while and a lot of research before I found a car repair place that seemed trustworthy, and eventually I chose Elite. So far, I have been happy with the results. The prices are a little on the high side, but not unreasonable (especially since they're primarily a high-end repair shop, and I drive a 2007 Toyota Matrix XR w/116k miles). More importantly, I like how they're willing to engage me in a honest discussion of what my car does and does not need to have done to it. I'm a broadcast engineer who needs a reliable vehicle to go out in crappy weather sometimes, and I know a little about working on cars in general, so that willingness to engage me is something I value highly. I also like the customer service; they're quite willing to give you a lift if you need to leave the car there, and pick you up afterwards. So you don't need to be out of the office all day for a repair. If you want to hang out, that's cool - there's wifi and coffee and some comfy chairs in the lobby. So far I've taken my Matrix there for state inspections, snow-tire/all-weather-tire swapouts, oil changes, some brake work, and other sundry work over the last 18 months. Haven't had to have much done to the Matrix that falls into the "major repairs" category but I'm feeling pretty confident they'll do a good job when and if that comes up.