Happy Easter!

We welcome Prestige Motorcars Clients to Elite Auto Repair
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Elite Auto is Celebrating 25 Years in Business

5

Great, friendly and professional mechanics! Easy to make an appointment and vehicle ready when promised. They even clean your vehicle inside and out . I highly recommend Elite!

Thank you, Debra for the great feedback. We appreciate you taking the time to write a review. We look forward to servicing your Volvo and Mercedes in the future.

- Elite Auto Repair
5

great service

Thank you, Anthony for leaving us the great feedback. We look forward to servicing your BMW in the future.

- Elite Auto Repair
5

Friendly style with great service at a fair price. Thank you Jim, Mike & Sam.

Thank you, Robert for leaving us the great feedback for your recent visit to Elite. We thank you for your many years of patronage. We look forward servicing your Lexus in the future.

- Elite Auto Repair
5

Professional, pleasant and polite staff. Great service.

Thank you, Rui for leaving us the great feedback. We look forward to servicing your Jeep in the future.

- Elite Auto Repair
5

Ii received fast friendly and service as always!

Thank you, Kevin for taking the time to write a great review regarding your recent service at Elite. We look forward to servicing your Mini in the future.

- Elite Auto Repair
5

Actually they deserve more than 5 stars but that is not an option. Excellent service, clear and concise explanation of cost and time required for service. Welcoming and attentive. I am delighted that have our cars serviced here. I had previously had our cars serviced elsewhere and no other place measures up to Elite.

Thank you, Susan for wanting to leave us more than a 5 star review!! We're so pleased that you're happy with your "excellent service". We look forward to servicing your Audi and Toyota in the future.

- Elite Auto Repair
4

Sam was very professional, friendly, and knowledgeable. Mike was very friendly and funny. Good people. This is not an “indictment” of Elite. I sense that they are an excellent repair shop and by and large they perform accordingly. Brought Audi in for diagnostics at $150 but was disappointed with results. Inconclusive, and required 3 additional follow- up tests at $150 each. I would have spent $600 before anything was done to the car. Thought that wasn’t fair. In fact, the results of the first test revealed what I already knew—Engine code 00016 and 00017. Expected that Elite would do a thorough diagnostic and solve the problem. Told Sam that I wanted the $150 fee waived. He apologized for my disappointment and after a lengthy discussion, he waived the fee. Would I use Elite again? Definitely but not for anything that would require diagnostic “deep sea diving”. Expensive. Thanks, Sam.

Good Morning Mr. Mendes, First of all, thank you so much for complimenting the staff here at Elite Auto Repair. It is unfortunate that you were disappointed with the diagnosis procedures that we would have had perform in order to figure out your issues with your vehicle. The $150 evaluation is part of our warning light procedure and it isn't just a $150 to scan codes and give you a report on what you already knew. We did scan the codes for your issue and it did bring up what you already knew however, with the issue you had on your vehicle it isn't easy to figure out without doing the further testing we required. So part of that evaluation is looking into your problem with our Audi resources that allow us to know the testing procedures that are required to establish the solution for your vehicle. The three procedures we asked of you were worst case scenario, meaning that there are three tests that can find you the solution to your Audi's problem. If needed we would have had to do all three tests which would make your total bill $600, but if we were to find the solution in the first test, your bill would have been $300 with the evaluation included. Also, we did find that you had cam shaft sensor's and VVT solenoids replaced and with your issue those two fixes are the most common fixes. It is most unfortunate that the repair facility that you brought it to replaced parts that did not fix your issue. This reinforces why there needs to be proper diagnostic testing and procedures in order to properly fix your vehicle without just guessing and replacing parts. Finally, it is unfortunate but cars these days have over a mile of wire in them, with some vehicles (especially Europeans) up to 70 computers that all could have something to do with a possible problem. These cars require a lot of testing in order to find a problem. Every feature that a car has (for example, heated seats, cameras, sensors, windows, and everything electrical) are powered by computers and modules that allow them to have those features, so there never really is an easy fix anymore. We hope to have another opportunity in the future to service your Audi.

- Elite Auto Repair
4.5

mike and carley are like family..they watch you back..always..thank you

Thank you, Kate for leaving using the heartfelt feedback. You're family to us and we will continue to keep your Chevrolet on the road.

- Elite Auto Repair
5

Thank you so much for leaving a 5 star review and for bringing in your Mercedes for the transmission leak concern. We are happy that you were satisfied with your visit! We hope to see you in the future.

- Elite Auto Repair
5

Thank you Mr. Sormanti, for bringing in your vehicle for the State inspection we are happy we were able to get you in and out in a timely manner. With our digital vehicle inspection from your most recent visit we were able to just pass your vehicle quickly after checking a few safety items. Happy Easter!

- Elite Auto Repair
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