Meet Our Team

"A team is a group of people who go out of their way to make each other look good." Bob Ferrell

Jim Paiva - Owner | Elite Auto Repair

Jim Paiva - Owner

  • 19 years with Elite
  • 27 years Lexus experience
  • 33 years Toyota experience
  • 12 years European car experience
  • Completed 8 hour Hybrid training course
  • Completed Worldpac Porsche Engine Management II class
  • Member of SMART Group (Business Improvement Group) since 2016
  • Member of CityBiz BNI since 2017

Katie Paiva - Owner | Elite Auto Repair

Katie Paiva - Owner

  • 19 years with Elite
  • Business Administrator
  • Accounts Receivable/Payables
  • Website Administrator
  • Marketing/Advertising
  • Customer promotions

Carly - Owners' Daughter - Office Assistant | Elite Auto Repair

Carly - Owners' Daughter - Office Assistant

  • 8 years with Elite
  • 2014 Exeter West Greenwich High School Graduate
  • CCRI Graduate – 2016
  • Member of SMART Group (Business Improvement Group) since 2016
  • Track new customers, Assist in Marketing tasks and filing
  • Assist with Accounts payable/receivables
  • Maintain cleanliness of reception area
  • Pick up parts
  • Drive customers to work

Ruth - Service Manager | Elite Auto Repair

Ruth - Service Manager

  • 17 years with Elite
  • Started her Service Manager career in 1974
  • Cadillac, BMW, Audi, and Toyota Trained
  • AAA - Women and their cars course
  • Attended night school specializing in auto technician

Dan - ASE Master Certified/Shop Foreman | Elite Auto Repair

Dan - ASE Master Certified/Shop Foreman

  • 13 years with Elite
  • ASE Master Certified Technician
  • ASE L1 Certified Technician
  • Hybrid Specialist
  • Porsche Specialist
  • Intensive BMW Training

Dara – ASE Master Certified Technician | Elite Auto Repair

Dara – ASE Master Certified Technician

  • 2 years with Elite
  • ASE Master Certified Technician
  • 2016 Graduate of New England Tech in Automotive Technology
  • B.A. Azad University of Saveh, Iran in Power Electrical Engineering
  • Skills - Auto brakes, suspension and steering, automotive engine theory
  • Automotive fuel and ignition system.

Joe - Customer Service | Elite Auto Repair

Joe - Customer Service

  • 2 years with Elite
  • Pick up parts
  • Assist technicians
  • Pick up and drop off customers to home or work
  • Maintain cleanliness in the shop and reception area

Holly - Customer Cuddler | Elite Auto Repair

Holly - Customer Cuddler

  • 3 years with Elite
  • Free cuddling
  • Holly will make you smile :)