Fantastic service! First of all every single person I spoke to, smiled, and listened to what I had to say. Their customer services trainer is outstanding. Second the work done to my car was exactly what I needed, no more and no less at a very affordable rate. I came in to have the handle replaced on my Sequoia's back hatch. The dealership down the street wanted $800 to take apart the door and fix it. Elite did it for $250 and in less time. I am a customer for life!